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HELP SECTIONS

  • Order tracking
  • Order information
  • Shipping and delivery
  • Payments and payment plans
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  • Exchange and returns
  • Refunds
  • Product information
  • Customer account
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  • contact and complaints

Order tracking

We answer all your questions from the moment you place an order to the time it arrives at your doorstep.

  • My order was returned to sender
  • My tracking says delivered but I haven't received my order
  • Post has lost my parcel
  • What should I do if I never received my order?
  • Has my order been shipped? The tracking does not work?
  • Is there an issue with my order? My package has not arrived yet
  • Where is my order?
  • How do I track my order?

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Customer Service TOF Paris
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