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I received the wrong item. What should I do?

We apologize for the mix-up and any inconvenience it may have caused. 

Please email us at contact@tof-paris.com with your order number and a brief description of the item you received in error. If possible, include a photo of the item for our reference.

We will promptly address this issue by arranging for the correct item to be sent to you and providing instructions on how to return the incorrect item. 

Thanks for your patience –   we'll make it right! 

 

 



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